The Quality Policy of Steel Con DOOEl points the full commitment of the management in meeting the needs of the clients and the offered services. Management has taken on the responsibility of consistently applying Quality Management processes throughout the company. Their main concern is for all staff to promised the importance of quality and continuous aspiration to improve the existing Quality Management System in accordance with ISO 9001: 2015 and EN-1090 and EN-3834 standards and work efficiency, through effective use of staff. , equipment and materials.
All activities at Steel Con are influenced by the Quality Policy and can be summarized as follows:
- – Achieving and maintaining the quality of services at the level required by customers, using the best available technology and experience for the economic opportunities of the company, as well as by applying and adhering to the welding standards ISO 3834-2: 2005 and EN 1090-1:
- Delivery of products according to the given specifications, while emphasizing the conditions for maintenance of the products.
- Satisfaction of orders within the agreed timeframe and always in accordance with certain conditions.
- Planning for qualitative improvement not only of the offered services, but also of the products based on the information returned by the clients.
- Providing organized training and education of all staff so that they gain quality awareness and specialization in their work, are within the framework of continuous improvement of the quality management system.
- Providing assistance and advice to customers ensuring that they have effective and efficient, in terms of cost and quality, standardization systems as part of the final product.
- Maintaining personal contact with customers in order to ensure constant awareness of their needs, and the needs of their customers, in terms of quality and service.
- Cooperation with all collaborators to ensure that the applied level of quality and service is satisfactory.
Overall, the goal of Steel Con is to achieve, maintain and improve its image and market reliability by supplying regularly high quality products at competitive prices backed by effective services.